Solution for No Mist Output - Troubleshooting Guide

🛠️ Troubleshooting Guide: When Your Aroma Diffuser Isn’t Producing Mist

If your diffuser is not producing mist after turning it on, don’t worry! Follow this simple troubleshooting guide to quickly identify the issue and restore your device to normal.

Step 1: Check Power and Sound

When you turn on the diffuser, listen for a slight operating sound. This indicates the motor is working.

  • Battery-Powered Model

    • Use the original charging cable or a USB-A to Type-C cable.

    • ⚠️ Do not use a Type-C to Type-C cable, as it may not charge properly.

    • Charging light indicators:

      • Red = Charging in progress

      • Green = Fully charged

  • Non-Battery Model

    • Try a different adapter or power source to confirm the issue isn’t the plug.

Step 2: Test for Air Pressure

  1. Remove the glass bottle.

  2. Place your finger over the air outlet hole.

  3. Turn on the diffuser and check for slight air pressure.

👉 If you feel pressure, the motor is working correctly. The issue is likely with the glass bottle.

Step 3: Inspect the Glass Bottle

Correct Oil Level

  • Add essential oil to the bottle, keeping the liquid below the MAX line.

  • Reattach the bottle and turn on the machine.

If Still No Mist → Deep Clean the Bottle

  1. Empty – Pour out leftover oil.

  2. Add Cleaning Liquid – Fill with warm water or rubbing alcohol.

  3. Run – Operate diffuser for 1 minute with liquid inside.

  4. Empty & Dry – Pour out liquid and wipe dry with soft cloth.

  5. Refill – Add essential oil and test again.

Extra Tips

  • ❌ Do not add water to the diffuser; it’s designed for pure essential oils only.

  • If using your own oils, adjust thick blends by diluting slightly with alcohol. Oils that are too thick or too watery may not vaporize properly.

  • For certain oils (e.g., No. 11, 35, 39, 77), the mist may be less visible. Shine your phone’s flashlight near the nozzle to confirm mist output.

✅ Conclusion

By following these troubleshooting steps, most diffuser issues can be solved quickly:

  • Insufficient battery charge

  • Incompatible charging cable

  • Glass bottle blockage or seal problem

If the diffuser still does not mist, please contact our customer service team for further support.

Enjoy smooth and pleasant aromatherapy once your diffuser is back to working order!

 

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